Personal pension plan
Employee discount scheme
Health cash plan

Patient Advisor

Salary £24,870 pro rata
Location Bath
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.

Sulis Hospital is a world-class independent healthcare facility renowned for delivering outstanding private and NHS hospital services. The hospital specialises in a wide range of conditions, from common to complex covering specialities from cardiology to ophthalmology and orthopaedics to general surgery.

Sulis Hospital is part of The Royal United Hospitals Bath NHS Foundation Trust and is conveniently located just a short 10-minute drive south of Bath. Sulis Hospital in Bath is offering an exciting opportunity for a Part time Patient Advisor to join the business development team. Your primary responsibility will be playing a crucial role in ensuring exceptional customer service

As Patient Advisor at Sulis Hospital, your mission will be to respond to enquiries over the phone and online providing accurate information about our services.

You’ll need to a confident patient-focused communicator with the ability to manage, appraise and interpret the right data and present it in a timely and professional manner. Experience in a patient-facing environment would be a real advantage.

Excellent communication skills and the ability to build effective relationships are essential to the role.


Perm P/T 30 hours - Mon - Fri


For further details about this role or for an informal discussion about the various career opportunities available at Sulis Hospital, please contact Jo Eke at jo.eke@sulishospital.com  


Applications will be assessed and responded to as they are received. We reserve the right to bring forward the closing date if sufficient applications are received.

An award-winning hospital, Sulis Hospital is widely recognised as one of the finest in the country. Sulis became a part of the Royal United Hospitals Bath NHS Foundation Trust in June 2021, making it one of the first independent hospitals owned by an NHS Trust, offering private, insured, and NHS healthcare services. We empower our teams to be the best they can be, fostering a culture that enhances the quality of people's lives through exceptional care. We are proud to have received an 'Outstanding' rating from the Care Quality Commission for 'Caring,' reflecting the compassionate nature of our people. With modern facilities and strong clinical leadership, Sulis Hospital in Bath provides an opportunity for a fulfilling career where you can make a meaningful difference and gain a diverse range of experiences.

We welcome both inpatients and outpatients across a variety of specialisms from Orthopaedics, Ophthalmology, General surgery, ENT, Urology, Vascular and many others.

Our employees benefit from a competitive salary and access to a wide range of benefits:

  • Private pension plan.
  • 27 days annual leave + bank holidays, increasing to 30 days with length of service.
  • Non-contributory life assurance.
  • Flexible working opportunities.
  • Learning and development opportunities with a dedicated resource.
  • Health Cash Plan with access to a wide range of treatments.
  • Employee recognition programme.
  • Employee assistance programme – Wellbeing Hub.
  • Family-friendly policies.
  • Free on-site parking.
    And much more.

Sulis Hospital is committed to a diverse workforce offering inclusive opportunities.

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